Refund Policy

This Refund Policy outlines the terms under which refunds may be issued for services provided by our business. By purchasing our services, you agree to the terms below.

Nature of Services

We provide digital and service-based solutions including website development, technical support, advertising setup, and consulting. Due to the nature of digital services, work begins shortly after payment is received.

Refund Eligibility

Refunds may be considered under limited circumstances, including:

• Duplicate payments made in error
• Service not delivered within a reasonable agreed timeframe
• Inability to provide the agreed service

Non-Refundable Services

The following are generally non-refundable:

• Services that have already been completed
• Work that has already been started or partially delivered
• Custom digital services or configurations

Customer Responsibility

Clients are responsible for providing accurate information and requirements. Delays caused by incomplete or incorrect information are not eligible for refunds.

Cancellation Policy

If you wish to cancel a service, you must notify us before work has started. Once work has begun, cancellation may not be eligible for a refund.

Processing Time

If a refund is approved, it will be processed within 5–10 business days through the original payment method.

Disputes

We encourage customers to contact us first before initiating disputes. We aim to resolve issues quickly and fairly.

Contact Us

For refund-related inquiries, contact:
Email: support@qualitydigitalservice.com